PRIVACY POLICY

LLC "YOUR TECHNICAL COMPANION"

Effective Date: 2025

Last Updated: 2025

  1. INTRODUCTION
    This Privacy Policy (hereinafter – "Policy") regulates the procedure for collecting, using, storing, and disclosing personal data of users of the website https://www.ytc.company and/or services of LLC "YOUR TECHNICAL COMPANION" (hereinafter – "We", "Our Service", "Website").
    We care about the security of Your personal data and commit to protecting Your privacy in accordance with the requirements of Ukrainian legislation, GDPR, and other international standards.
    By using our Website and/or Service, You consent to the terms of this Policy.
  2. WHAT DATA WE COLLECT
    • 2.1. Data You provide voluntarily
      First name, last name, patronymic
      Email address
      Phone number
      Postal address
      Login, password
      Other data that You voluntarily provide during registration, inquiries, purchases, comments, or use of the service
    • 2.2. Automatically collected data
      IP address, device type, operating system, browser, language settings, date and time of access
      Information about website usage (visited pages, transitions, actions)
      Data obtained through cookies, web beacons, pixels, analytics services
    • 2.3. Data received from third parties
      Data from social media profiles (in case of registration/authorization through third-party services)
      Data from partners (analytics, advertising, payment systems)
  3. PURPOSE OF PROCESSING PERSONAL DATA
    We use Your personal data for:
    Providing, maintaining, and improving our Service
    Account registration and management
    Order fulfillment and payment processing
    Responding to user inquiries
    Sending informational and marketing messages (with Your consent)
    Content and advertising personalization
    Website usage analytics and statistics
    Ensuring security, detecting and preventing fraud
    Compliance with current legislation
  4. LEGAL BASIS FOR PROCESSING
    We process personal data on the following grounds:
    Data subject consent
    Contract performance with the user
    Legal obligations fulfillment
    Company's legitimate interests
  5. DATA TRANSFER AND DISCLOSURE
    We do not sell or transfer Your personal data to third parties, except in the following cases:
    Service provision involving contractors (hosting, payment systems, email campaigns, technical support, etc.)
    Company reorganization, merger, or sale (with mandatory user notification)
    Compliance with legal requirements, court decisions, law enforcement requests
    Protection of rights, interests, and security of the company, users, or third parties
    All partners are required to maintain confidentiality and use data only for service provision.
  6. INTERNATIONAL DATA TRANSFER
    In case of data transfer outside Ukraine or the EU, We ensure protection in accordance with GDPR requirements, standard contractual clauses, and international standards.
  7. DATA PROTECTION
    We have implemented modern technical and organizational measures to protect personal data (encryption, access control, auditing, backup).
    We continuously improve security systems and conduct regular checks.
  8. DATA RETENTION PERIODS
    We store Your personal data no longer than necessary for processing purposes or compliance with legal requirements.
    After the retention period expires, data is destroyed or anonymized.
  9. YOUR RIGHTS AS A USER
    You have the right to:
    Receive information about Your personal data
    Correct/update it
    Request deletion (right to be forgotten)
    Restrict or object to processing
    Receive Your data in a machine-readable format
    Withdraw consent to processing at any time
    To exercise rights, contact: sales@ytc.company
  10. COOKIES AND SIMILAR TECHNOLOGIES
    We use cookies and other technologies to improve website functionality, analyze traffic, and personalize advertising. You can disable cookies in your browser settings.
    For more details, see the Cookie Policy.
  11. THIRD-PARTY SERVICES AND LINKS
    The Website may contain links to third-party services. We are not responsible for the privacy policy of third parties. We recommend familiarizing yourself with their rules.
  12. CHILDREN'S PRIVACY
    Our Service is not intended for persons under 16 years of age. We do not knowingly collect personal data of children. If You are a parent/guardian and believe that a child has provided us with data — contact us for its deletion.
  13. CHANGES TO THE POLICY
    We may change this Policy from time to time. The updated version is published on this page with the date of the last changes.
  14. CONTACTS
    For all questions regarding this Policy or Your personal data, contact:
    Email: sales@ytc.company
    Address: 35200, RIVNE REGION, DUBEN DISTRICT, DEMYDIVKA VILLAGE, LUTSK STREET, building No. 10/10
    LLC "YOUR TECHNICAL COMPANION", 2025